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Frequently Asked Questions
Please read our FAQ before sending us a message.
What is your return policy?
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
Which payment methods are accepted in the Online Shop?
We currently accept PayPal as our sole method of payment. Please visit our Payment Policy page for more details.
How long will delivery take?
Handling Time:
Orders are processed within 4-6 business days (Monday to Saturday, excluding Sundays and holidays).
Transit Time:
Once processed, delivery takes 10-12 business days (Monday to Saturday).
Can I modify or cancel my order after placing it?
We accept cancellation or modification requests within 6 hours from the time of successful purchase.
Can I track my order?
Once your order has been processed and shipped, you will receive an email containing your tracking number.
Do you ship internationally?
Yes, we ship to many countries worldwide.